CATCH
Support
Email support@getcatchhq.com. We usually reply within 2 working days.
An alarm didn't ring or the alarm screen didn't show
Open CATCH › You › Settings › Guardian. Fix anything marked "Permission required", then tap "Test alarm in 2 minutes" and lock your phone. On Xiaomi, Redmi, POCO, Oppo, Realme, Vivo and Huawei phones also allow CATCH to show on the lock screen and run in the background (Guardian shows the steps). If it still fails, tap "Advanced diagnostics & report", copy the report and email it to us. It contains no task text.
Voice capture
Recording continues until you tap Stop. Pick the language you speak in Settings › Language & voice. To report a problem, use Language & voice › Voice diagnostics › Copy report.